Canon FAX-JX210P Inkjet Fax
by Canon
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List Price: Category: CE See more product details |
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Customers in the UK,
Buy this product at amazon.co.uk
for British Pounds
Digital Cameras Photo Reviews of Canon FAX-JX210P Inkjet Fax
Customer Review: Not an easy machine to set up or use
Summary: 2 Stars
Wish I had purchased a different fax machine. This one, while it seems to work OK, is very difficult to set up and more difficult to use. Its all plastic and looks cheap.Customer Review: how to make a simple product impossible to use.
Summary: 1 Stars
Before I bought a new fax machine I read all the reviews here. I wanted a simple fax machine, having few requirements in a home machine. I didn't plan to hook it up to my computer, so the lack of Mac OS drivers didn't concern me even though every other manufacturer has Mac support. The JP 210P seemed to fit the bill. I set it up and proceeded to read the instruction manual to adjust the settings.
The nightmare began....
The instruction manual is the most obtuse I have ever encountered-and I have 30 yrs expreience in technology consulting and have seen some doozies. There is no way to turn off the ringer without about 20 steps using the online menu. No simple mute button! After I thought I had it set up, the phone rang and I answered it on a different extension. 20 seconds later the fax phone rang, sent a scretching faxtone into my ear and could only be stopped by truning the fax machine off. After more consulting of the manual, of which half the instruction examples did not match the actual menu I was trying to change, I gave up and called tech support. The technician at Cannon was very pleasant and tried hard to help me correct this situation, but was just as confused as I was. He finally asked a supervisor for help. The conclusion: this model will not work in fax/phone auto mode if there is an extension phone on the same line. Only solution is to set for manual mode. Who designs these things for Cannon? What planet are they from? If I coud give this 0 stars I would. The Print quality is good, but if you need a machine that works on anything but a dedicated line and want to be able to recieve faxes unattended, look elsewhere.
I had simple needs, but this machine is for masochists who enjoy being frustrated. If it weren't such a hassel, I woud return this in a heartbeat. Cannon, I will stear clear of your products in the future.
Customer Review: Disappointing for a Canon
Summary: 1 Stars
I like Canon equipment and this fax looked good. However, it is not programable for my needs. I just sent it back to Amazon. Fortunately returning is easy. If you attach an answering machine, your message is restricted to 15 seconds. I needed much more time as I run a business and need to leave more details. If you set it up as ''tel/fax", it will only allow two rings before the fax kicks in. I need at least 6 rings so that my answering machine has time to activate. If you set it up as "manual", you have to answer the phone and then allow the person to send a fax. Too clumsy and time consuming for my needs. If you set it up as "fax only", you need a dedicated fax line. My old Panasonic just died and I have to replace it. I would not recommend this fax unless you like aggravation.Customer Review: Nice looking unit, but didn't work!
Summary: 1 Stars
I could not get this unit to fax or receive faxes no matter how many times I tried different settings. I finally called Canon for technical support and after walking me through the same set-up procedures that I was trying, I was told that I should return it to Amazon for a refund. Canon was nice enough to work with me for 45 minutes on trying to get the unit to work but even after talking to a supervisor, I was told that some fax machines are overly complicated and will not always sync with all telephone systems. It's not as if I have some unique phone service, I use Verizon, it's just that there is some glitch with these Canons. Also, telephone does not operate if the unit is turned off. My advice, save yourself a lot of aggrevation and don't order this one.