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Digital Cameras Photo Reviews of Canon Pixma Pro9000 Professional Large Format Inkjet Printer (9995A001)Customer Review: Poor Borderless Printing Summary: 2 Stars
I have the i9900, I do a lot of greeting cards, the main reason I purchased it was because it said it did borderless printing.
It will print borderless, but you get ink splashes all over the card.
Customer Review: worked for a minute Summary: 2 Stars
now it leaves banding lines and a deep dark run at the end of the page
Customer Review: There's a Real Flaw in the PixmaPro 9000... Summary: 1 Stars
There's a real flaw in the PixmaPro 9000, that Canon simply does not want to address...
This thing is advertised as an 8 color printer... that is, it's an 8 color printer only if you use it as a paperweight on your desktop.
Canon's strategy, as has become obvious to those who have struggled to deal with their Tech Service department, is that to "advertise" capabilities, and then not deliver, will result in enhanced initial sales, then deny issues exist, when they clearly do.
The issue? Red and Green ink. They simply are not used.
Try printing a pure Green or Red section. 100C + 100Y, or 100M +100Y... and what? Zero Green or Red ink expended...
Try converting to RGB space, and put down 255R or 255G... same result... Canon squirts copius amounts of C,M and especially Y down, and while the Red & Green inks sleep, they collect ink cartridge fees to finance the Pixma Pyramid scheme. For heaven's sake, even the Photo Cyan and Photo Magenta are guzzled at a rate 100 times the Red and Green ink meters nudge down...
Canon's explanation is that the Green and Red inks "extend" the color gamut of photo images... slightly... only under certain conditions... and certain paper types... and certain paper sizes... sometimes. Right. They even claim that their Red and Green inks are NOT represented by any known combination of CMY inks, or an RGB value. Wow. Green is not Green. Red is not Red.
Too bad for you (as far as they are concerned) if you decide NOT to be blind stupid happy campers and refuse to drink the Canon Koolaid... Red and Green Koolaid...
In reality, you will expend 40+ cartridges of the 4 color process inks, for every Red or Green cartridge expended.
Can it be overriden? No.
Do alternate drivers or color profile settings exist that tweak it out? No.
Do you consume enormous amounts of CM&Y ink carts making process reds and greens? You betcha.
So why, for crying out loud, are Red & Green inks marketed?
To minimize ink saturation on heavy R/G color sections?
Nope.
To save enormous amounts of print head firing, by laying down 2 picoliters of R instead of 2 picoliters of M plus 2 picoliters of Y to make a RED dot on the paper?
Nope.
You figure it out. Canon has their (our) cake and they eat it too... pay them extra for an 8 color printer, and STILL buy their ink by the bucketload.
What a business plan. Do they hear the Voice of the Customer? No way.
Customer Review: DO NOT -- I REPEAT -- DO NOT PURCHASE THIS PRINTER Summary: 1 Stars
The problem is not with the quality of the prints -- it produces very high quality prints (when it works). The problem is in the quality of the printer itself and Canon's approach to customer service (or lack of).
I had this printer out of the box for less than 3 weeks when the ink carriage broke (stuck in place to the far right). This rendered the printer unusable. Canon responded to my query for help by indicating they would send me a refurbished printer, not a new one. All I had to do when the refurbished (otherwise known as "used") printer arrived, was to ship my broken printer back to Canon -- problem solved, right? Wrong, oh, so wrong. So, basically, I paid full price for a used printer. I tried to get them to understand that this was a case of my having the printer for 2-3 or even 6 months, this was a BRAND NEW PRINTER that had produced less than a dozen prints. Repeated emails to Canon resulted in shipments of new ink cartridges, but no printer, even though I was told they had shipped the printer. After a month of waiting for the printer and getting email responses that did not address my queries, I spoke with a customer service manager at Canon. While he was professional and polite on the phone, he reiterated that receiving a new printer was out of the question. Then he told me Canon had been waiting for me to send them a proof of purchase which came as a complete surprise as this was not mentioned in any previous interaction with the company.
Canon seems to have quite a little system going -- they put defective printers in boxes, sell them as new and then when the consumer experiences a problem, they are shipped another used printer. Quite the racket, huh?
I did alot of research on photo printers prior to my purchase and felt comfortable that I was buying a high quality printer that would last for years. Obviously, I was seriously mistaken. This printer is poorly made and Canon does not stand behind it. So, if you're considering buying a high-end printer, be very careful and steer clear of this printer, and other Canon printers, for that matter, unless you want to end up a victim of the bait and switch that Canon caught me in. Put your money to better use and buy an Epsom, which was my close second choice, a choice I'm sorry I didn't make in the first place
Customer Review: poor quality product & terrible service Summary: 1 Stars
I bought a Canon Pixma Pro9000 a couple years ago and haven't use it very often. I have the printer covered when I wasn't using it. A few months ago, I found there was a problem with the sheet feeder. I called Canon, the tech I spoke to couldn't fix the problem over the phone, so he suggested that I bring the printer to one of their authorized service stores, which I did.
I sent the print to Barnett Business in NY. A few weeks later, the service store called me back telling me the sheet feeder has to be replaced and it cost ~$120. I said OK. A few more weeks later, they told me that the circuit board has to be replaced, and it costs about $120-$130. This time I told them "NO". If I have to spend $300 ($76 labor fee) to repair an old printer, I might as well buy a new one.
When I got my printer back, I found that the printhead stuck on the side when I turn the power on. Before I sent the printer to the repair shop, the printhead will move to the center when I open the lid. I took the printer apart, and discovered that all my ink cartridges were either empty, near empty or half full. When I sent the printer to the repair shop, all tanks were FULL.
This printer is my 2nd Canon printer, I own a Canon i860, One of the printhead of that printer failed in a couple of years. I also have HP & Epson printers, they all lasted longer than Canon printers.
My advice to those who are looking to buy a printer: Avoid Canon printers.
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