Canon VIXIA HF100 Flash Memory High Definition Camcorder with 12x Optical Image Stabilized Zoom
by Canon
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Digital Cameras Photo Reviews of Canon VIXIA HF100 Flash Memory High Definition Camcorder with 12x Optical Image Stabilized Zoom
Customer Review: Software is NOT user friendly!
Summary: 1 Stars
I bought this camera to capture video clips to be used in online learning programs. My prior experience with a camcorder was in Hi8 format or with my Kodak digital camera that also takes video (VERY easy to use and publish)! This camera takes beautiful video, but the bundled software from PIXELA is the WORST software I have EVER encountered in my LIFE!!! It is bad enough to make me steer clear of any product that uses PIXELA software ever again.
It never occured to me to consider the software, but I certainly will before I make another purchase like this. This camera stores video on the Flash drive in a .M2TS format (or MTS), which is NOT a common format for your typical editing software, which is why the PIXELA software comes bundled with the camera. The software in not intuitive and provides very poor instruction on how to use it. It allows you to "capture" stills from your video, but then does not allow you to export them or do a "Save As" to save them in the location or format you would like. UGGGH!! I HATE this program!!!
Customer Review: Very very poor durability
Summary: 1 Stars
We bought this camcorder in 2/09, and have used it a total of 9 days/year since then. It developed a low-grade hum during the warranty period, which we thought we'd resolved with help from tech support. (Tech support was helpful, but nearly impossible to locate.)
The next time we pulled out the camera, it kept shutting itself off. Investigation pointed to the A/C power jack as the culprit. We're wondering of the original hum was the first signal that the jack was going bad, but now we're out of warranty by quite a bit since we use the camera so rarely. Repair estimate is over $200.
I'm still going to pursue the warranty issue with Canon, but I wanted to post a review here to warn people that this camcorder is just not very durable.
Customer Review: Many problems with this camera
Summary: 1 Stars
I've owned this camera for over a year and am very disappointed with it. I use a 16 GB class 6 SDHC card and even when the camera is on a tripod and taping a stationery area, the video is very jerky. I think it's the image stabilization that's causing the problem, but not sure. The video twitches up and down at a regular rate making it unwatchable.
When I move the video camera, following a moving subject I'm recording, the video is very pixelated and blocky. Again, it's totally unwatchable.
Other Canon products I've had are outstanding, which is why I bought this video camera, but this thing is crap.
I advise you avoid this camera.
Customer Review: Not for 64 bit
Summary: 1 Stars
Well, taking pictures with the cameria is fine, especially if you have the use of your right hand. It would be next to impossible to use left handed.
Watching the movies is another matter. There is absolutely no support or software provided by canon for Vista 64 bit. They suggested buying Adobe premier pro, but never mentioned that that cost more than the camera. I have yet to watch a video taken with this camera.
Update: from another site, download and run "Media Player Classic" and then change the filename extension to .MPG. Then windows media player may work then.
Customer Review: AWFUL software, no support
Summary: 1 Stars
Although the machine is well made, I cannot believe how bad the Pixela ImageMixer 3 software is that is included. I have now spent about 8 hours trying to export a video I made to my external DVD drive and all I keep getting is an obscure error message. There is no help built into the program, no online help and no help on the Canon site. I have registered for the software (which it says you must do for support) but there is still no support phone number or email. Canon should be embarrassed to have such bad software with their camcorder, it makes it unusable and a nightmare.