Canon imageCLASS D480 Laser All-in-One Printer (2711B054AA)
by Canon
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List Price: Our Price: $247.58 You Save: $151.42 (38%) Availability: Usually ships in 1-2 business days Buy Used: from $189.96 (click here) Category: CE See more product details |
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Digital Cameras Photo Reviews of Canon imageCLASS D480 Laser All-in-One Printer (2711B054AA)
Customer Review: Printer with a will of its own
Summary: 2 Stars
This printer is way to hard to operate whether it be printing scanning or copying. It wants to do things its own way regardless of what I want. I do not like it at all.Customer Review: Don't Buy This
Summary: 1 Stars
I agonized about offering up a review but felt I had to. Please don't think I'm egotistical but I've owned pcs since my first Apple II in 1978 and am a certified and licensed tech, have hired and trained customer support techs and reps and have been around a lot since I'm 62.
Stay away from this printer. The previous reviews indicate some good an bad points about this device. The hardware is not bad but the manuals, software support etc. leave too much to be desired that you should spend your money on this MultiFunction(?) device.
I'm ready to drop it off at an electronic recycling facility in the area. It just doesn't perform as claimed. Forget scanning of any type without a lot of struggling. The printer is slow and I don't consider it high quality. As a fax, I've seen a lot better devices and as a copier it's so so.
It is subject to jams and feed problems of all types and I wouldn't wish this on my worst enemy. I'm not that cruel. Even at Amazon's great pricing it's just not worth the money.
I think I'll go back to HP products and I've had no problems other than they wear out after a few years. ;)
Customer Review: A Lemon out of the box
Summary: 1 Stars
I bought the D480 new on Amazon. Right out of the box it would not copy -- gave an error message 228. I called Canon. They answered quickly but took over five minutes on hold to conclude it was a lamp related problem. I expected they would send a new replacement copier, but NO. They will exchange for a "reconditioned" one (they will pay shipping), or I can take it to a service center, over 20 miles away.
What kind of custome service is that?
Then I read that the "starter toner cartridge" is only 1/2 full. Not the 2000 pages I had expected from reading reviews. Why would they do that cheapskate act when filling it up is good customer service.
I took the copier to the service center where the agent suggested I send it back to Canon rather than leave it with him. I called Canon yesterday and the replacement arrived this morning -- overnight air service is pretty good! The replacement looks new and works fine.
So my review is a little mixed.
I would give it 3 stars but I can't seem to be able to change the stars.
Customer Review: DO NOT BUY A CANON PRODUCT
Summary: 1 Stars
Buyer Beware, Cannon Corporation absolutely, NO HELP! I received a NEW Cannon D 480 Copier today!! The box was undamaged, but the toner cartridge was cracked and leaking! I reported this to Cannon today, and they said, "Send it back to Amazon!" We replied, "This is absurd, send us a new cartridge! They said, "NO, you send us your proof of purchase, and THE CRACKED CARTRIDGE, they refused to pay shipping to return the cartridge. We spoke with four people along with emails to a supervisor. And this after they hung up on us the first time. These people are some of the WORST out there. Would not recommed buying anything Cannon.Customer Review: The scanning features suck
Summary: 1 Stars
I have the 460-490 and let me tell you that if I could I would throw this thing through the wall. Trying to get this thing to scan is a joke. Oh and the scanning software that comes with the disc. Oh yeah that is hidden so you have to rt click during the start up to get to a hidden menu. Then you can download the software to get this thing to scan. Then when you try to scan, well thats a whole different set of fun commands to go through. It takes forever to scan if you can get it to scan. I will never buy this product again and will never let anyone I know buy a canon printer/scanner. It's a joke.